What are Relational Agents?
Relational Agent
A Relational Agent is the central entity within the PromethistAI Platform. Each agent is powered by two complementary dimensions:
Relational Intelligence |
The default intelligence engine that powers empathetic conversation, adaptability, and user-centric dialogue. This layer provides the psychological and behavioral capabilities that make the agent feel natural, trustworthy, and responsive. |
Custom Configuration |
The workflows, guardrails, structured rules, and the explicit objectives that are specific for the particular task the agent is intended to execute. This ensures the agent always acts in alignment with organizational standards and compliance requirements. |
These two dimensions together enable the Relational Agent to both perform the specific job they are intended for and go beyond simple task fulfilment when needed. They can execute business processes while building meaningful relationships with users.
