Billing happens at the account level, regardless of how many projects or agents you run.

Charges are based on Conversational Minutes – the time agents spend interacting with users.

All payments are processed securely via Stripe.

The billing dashboard in the console provides visibility into current usage, invoices, and projected costs.

Some enterprise features (like SSO, advanced integrations, or premium analytics) require an enterprise license. These can be arranged via the PromethistAI Sales team.

Use separate accounts if you need strict separation of billing, compliance, or user access across divisions.

Regularly review member lists to ensure only active team members retain access.

Monitor usage reports to forecast spend and optimize how agents are deployed.

Make sure your billing email is actively monitored to avoid missed invoices or overage notices.